Quality versus Quantity - Toyota Has Both

9/2/07

This is what General Motors, Ford and Chrysler fail to learn.

"As we continue to elevate quality in our products, then I think quantity will follow as a result," - Katsuaki Watanabe - Toyota President

We = Toyota Employees, not Us versus Them

Continue = Continual – they have been on the same Quality track for many years. No starting and stopping of Quality Programs, just continual process improvement, it's a journey not a merry-go-round.

Elevate Quality in our Products = never stop, never satisfied; key is prevention, systems thinking at its best.

I think quantity will follow as a result = Humble, no demanding of Quality, but confident quality system will produce more quality products.

SOMETIMES A SHORT COMMENT SAYS A LOT!