Over the past three years one of the subjects that I get the most hits on and request for more information is my SIPOC + CCCC customer improvement flows. The fact sheet below was co-developed with my quality partner for a number of years - Julio Reyes (J-Man).
Julio and I created and designed many quality worksheets like the one below. More importantly Julio utilized these sheets when he met with his internal customers to gather more information for a high level process flow.
Julio is a master designer for fact finding and data automated databases, matrices, worksheets, etc.
Click on the diagram to enlarge for copying or printing.
SIPOC + CCCC FACT FINDING SHEET
SIPOC + CCCC created by qualityg in 1991
Additional Enhancements by Julio Reyes in 2001
I WILL BE SHARING MORE OF OUR WORKMANSHIP IN THE FUTURE.
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